Our Journey Started with One Simple Question
How can small businesses in Taiwan compete online without breaking their budget or losing sleep over technical nightmares? We've spent six years finding practical answers.
The Beginning
Started in a cramped Taoyuan office when founder Ingrid Kvelland noticed local businesses struggling with basic online presence. Our first client was a traditional tea shop owner who couldn't figure out why customers found competitors instead of her beautiful products online.
Finding Our Focus
After helping 50+ businesses, we realized product presentation was the biggest stumbling block. Clients had great products but terrible photos, confusing descriptions, and checkout processes that scared customers away. We developed our signature approach to product cards that actually convert browsers into buyers.
Breakthrough Year
Launched our streamlined storefront setup process that takes most businesses from zero to selling online in under two weeks. We also started seeing repeat clients expand to second and third product lines – proof that our approach actually works for Taiwan's unique market.
What's Next
Currently working with 15 active clients and planning to introduce mobile-first design templates specifically for Taiwan consumers. We've learned that what works in other markets doesn't always translate here – cultural nuances matter more than most people realize.
Complex Tech, Simple Solutions
Most business owners don't want to become web developers – they want to sell products. We handle the technical maze so you can focus on what you do best.
- One-click product uploads with automatic sizing
- Mobile payment integration for Taiwan banking
- Inventory tracking that actually makes sense
- Customer service tools in Traditional Chinese
Local Market Knowledge
We've learned through trial and error what Taiwan customers expect from online shopping experiences. Cultural preferences aren't just nice-to-have features.
- Product descriptions that resonate locally
- Shipping options Taiwan customers trust
- Price displays that feel familiar
- Customer reviews in the right format
Budget-Friendly Reality
Enterprise solutions cost enterprise money. We built approaches that deliver professional results without the premium price tag that kills small business dreams.
- Transparent pricing with no hidden fees
- Flexible payment plans for setup costs
- Training included so you're not dependent
- Support when you need it, not a monthly bill
Real Results Tracking
Pretty websites mean nothing if they don't generate sales. We focus on metrics that actually impact your bottom line – conversion rates, average order values, repeat customers.
- Weekly performance reports in plain language
- A/B testing for product presentations
- Customer behavior insights
- Seasonal adjustment recommendations
The People Behind the Process
Ingrid Kvelland
Founder & Lead Consultant
Petra Vancova
Client Success Manager
We believe every business deserves a fighting chance online, regardless of technical expertise or marketing budget. That's why we focus on solutions that work for real people running real businesses – not just the ones with dedicated IT departments.
Ready to Start Your Online Journey?
Let's discuss how we can help your business succeed online without the technical headaches.
Get Started Today